How to pack an ecommerce shipment step by step
Good packaging protects the product while controlling dimensional cost, scan reliability and evidence. The largest box is not necessarily the safest.
Updated: 2026-08-01
Key takeaways
- Use packaging suited to product weight and fragility.
- Prevent internal movement without adding unnecessary volume.
- Seal consistently and apply one clearly visible label.
- Photograph the finished parcel before handoff.
1. Choose the container
The box must withstand product weight and the journey without excessive empty space. Fragile goods may require double boxing or specialized protection. Soft, non-fragile products may use flexible packaging when the service permits it.
Do not reuse a weakened, wet or distorted carton, and remove old shipping codes. A deformed structure changes dimensions and may trigger additional handling.
2. Protect and stop movement
- Wrap surfaces that may scratch.
- Separate pieces that could strike each other.
- Fill voids until contents do not shift under a gentle shake.
- Protect corners and pressure points.
- Do not use fill material as a substitute for a structurally adequate box.
3. Seal and label
Seal every opening with appropriate tape and a repeatable pattern. Apply the label flat, away from edges and reflective tape that can interfere with scanning.
Remove or cover previous labels, barcodes and transport markings. If two codes remain readable, the network may scan the wrong one.
4. Measure, weigh and document
- Measure the sealed package at its widest points.
- Weigh the complete parcel, not just the product.
- Confirm tracking, recipient and package belong together.
- Photograph internal protection when value or fragility warrants it.
- Keep an image of the sealed parcel with weight, dimensions and label.
Frequently asked questions
- Can I place a label over tape?
- Avoid glossy surfaces, wrinkles and seams. Keep the barcode flat and readable.
- Should I always use the smallest possible box?
- Reduce empty space, but never by compressing the product or removing required protection.